Taylorwood Solutions uses Wix.com to build and host its websites. Taylorwood Solutions respects the privacy of its clients and users, and is fully committed to protect their personal information and use it properly. The policy below describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
What information do we collect...
We may collect two types of information: Personal Information (which could be used to uniquely identify an individual) and Non-personal Information (which is non-identifying).
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We may also collect personally identifiable information (including name, email, telephone number, address, communications); feedback, reviews, recommendations, and personal profile.
How information is collected...
When you visit or use our site and it's services – you may also provide us with certain information (either automatically through your use, or by manually submitting it).
We collect personally identifiable information when you give it to us in the following possible ways:
Via email directly or via our website or our Facebook page
Via our website enquiry forms hosted securely by Wix.com
Via a Facebook personal message or in reply to a Facebook post.
Via a telephone call.
Via face to face meetings.
We only ever collect and hold information about you that is relevant to your relationship with us.
Contact details (name, business name, email address, phone number and home address, additional customer details and requirements)
Record of your appointments and purchases.
Information relating to your use of our service.
Record of previous correspondence.
Why the information is collected...
We collect and use information in order to provide our services and make them better and safer.
We also collect and use information in order to contact our visitors, users, and in order to comply with the laws applicable to us.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How is the data stored, used, shared and disclosed?
Our websites are hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do you communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.
In accordance with the GDPR, we must inform you that we are using cookies on this site.
How can your site visitors' withdraw their consent?
If you don’t want us to process your data anymore, please contact us at email@example.com or send us mail to: Spring place, Pockford Road, Chiddingfold, Surrey, GU8 4TP
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org or send us mail to: Spring place, Pockford Road, Chiddingfold, Surrey, GU8 4TP
Last updated on 11th May 2018